Ratings & Reviews

Overall Rating

5
(19 reviews)
94.7% of customers recommend this property

Rating Per Category

Resident Reviews

Review From Modern Messagesubmitted by Liliia S. - |Recommended: YesThe Stuff At The Office Is ... — The stuff at the office is super helpful We needed to fix something at our kitchen,like sink -it’s happened right away And needed some paperwork for bank, and we got so much help from the office
response from property -Liliia, thank you for sharing your great experiences with our team! We are always happy to assist you.
Review From Modern Messagesubmitted by Jorge V. - |Recommended: YesIt's Nice To Live And Look ... — It's Nice to live and look around the coconuts trees and others plants while You having a cup of coffee in your porch talking with Friends and neighbours....
response from property -Jorge, thank you for sharing your peaceful experience in your home with us! It is great that our community has earned us your five stars.
Review From Modern Messagesubmitted by Keilin R. - |Recommended: YesExcellent Place , More Than... — Excellent place , more than 6 years leaving here and I fell like 1 st day. My kids enjoy every day this property , quiet, clean and family homes.
response from property -Keilin, thank you for your 5-star review as a loyal resident! We strive to provide the best possible living environment, so we are thrilled to know that you are continuing to enjoy our atmosphere, upkeep, and homes. Please do not hesitate to contact our office if you need anything else.
Review From Modern Messagesubmitted by Christian S. - |Recommended: YesWas Great. Maintenance Is Q... — Was great. Maintenance is quick the pool is now nice. But limit outsiders,pools going to be dirty again. Everybody is so nice.Thank you for putting cameras
response from property -Christian, thank you for your excellent review. We are so pleased to hear that you have been satisfied with our prompt maintenance and top-notch amenities. Please don't hesitate to reach out to us if you have any further suggestions for improvement. Thank you for your support!
Review From Modern Messagesubmitted by Sammijon W. - |Recommended: YesI've Been Really Disappoint... — I've been really disappointed with the overall up keep since moving in but I have noticed a change. It takes people a while to change their behavior but there's less trash. I do see you guys are trying. I appreciate that.
response from property -Sammijon, thank you for your feedback. We are committed to providing high-quality services and facilities at all times. That said, we are eager to address your concerns about upkeep here. At your earliest convenience, please contact our office so we may gather the information we need to improve your experience. We look forward to hearing from you.
Review From Modern Messagesubmitted by Jorge V. - |Recommended: YesThe Community Is Awesome , ... — The community is awesome , clean and i just very satisfied. The pool is Nice , clean water too At the same time Key west arrive is close by all the supermarkets , banks and stores as well. Thank you Key west arrive .
response from property -Jorge, we are delighted that our convenient location and well-kept amenities appeal to you. Thank you!
Review From Modern Messagesubmitted by Elia C. - |Recommended: YesEs Un Lugar Tranquilo Los D... — Es un lugar tranquilo los de la oficina son muy buenas personas te ayudan con lo que necesitas y mantenimiento es muy bueno lo único que últimamente se lleno de ratas pero se que están trabajando en eso
response from property -Elia, nos complace saber que tu experiencia en nuestro complejo ha sido excelente. ¡También apreciamos el agradecimiento por la confiabilidad de nuestro equipo!
Review From Modern Messagesubmitted by Keilin R. - |Recommended: YesExcellent Place To Live, Fa... — Excellent place to live, familiar . Clean. We live here more than 6 years and is a pleasure. Store close. No issues , good response about maintenance
response from property -Keilin, thank you for being a loyal resident of our community for the past six years. It feels good to know that our team has provided excellent customer service, and we hope you are happy here for many years to come.
Review From Modern Messagesubmitted by Alma V. - |Recommended: YesSuper Experiencia Es Tranq... — Super experiencia es tranquilo ese condominio no me quejo de nada nada 😉 laoficina es super amable y están haciéndolo más cómodo con todo los arreglos que le están haciendo
response from property -Alma, estamos encantados de saber que has tenido una excelente experiencia en nuestro complejo hasta ahora. ¡Gracias por hacernos saber que nuestro equipo está haciendo un gran trabajo y que tenga un hermoso día!
Review From Modern Messagesubmitted by Piero R. - |Recommended: YesMy Experience As The New Pr... — my experience as the new president has been the best, I am super happy to live here happy happy happy happy thanks thanks thanks thanks thanks
response from property -Piero, how nice to know your living experience is worthy of five stars! Thank you for letting us know how pleased you are with your experience in our community. Your support means a lot.
Review From Modern Messagesubmitted by Cole B. - |Recommended: YesAmazing Experience, Very St... — Amazing experience, very straight forward from start to finish an amazing customer support. Have had no complaints or issue, would definitely recommend arrival to anyone looking for a future home.
response from property -Cole, we're happy that you decided to make a home with us! It's gratifying to hear that you are enjoying your apartment home and that our team was able to ensure a smooth transition. Thank you so much for the outstanding recommendation!
Review From Modern Messagesubmitted by Christian S. - |Recommended: YesThe New Management Is Great... — The new management is great and all the staff are friendly, All issues was addressed properly, the place is now cleaner than before. The only thing is the back parking area is flooded when it rains. Needs to fix the drainage..
response from property -Christian, we take pride in our responsive service, so your compliments for our team are especially meaningful! Thank you for your suggestion to address the drainage in the back parking area, too. Please feel free to reach out if there is anything we may do for you.
Review From Modern Messagesubmitted by Liliia S. - |Recommended: YesGreat Service. Super Nice S... — Great service. Super nice stuff. We had some issues with washer dryer machines-the problem was solved in 2 days. I’m seeing how stuff are taking care of the outside property-plants,flowers,palm trees-everything looks great.
response from property -Liliia, we’re really glad that our team has done such a great job meeting your living standards! It is great to know that our team was able to assist you and ensure your maintenance concern was addressed. Thank you for choosing us.
Review From Modern Messagesubmitted by Mismery F. - |Recommended: YesQuiet, Comfortable And Eleg... — Quiet, comfortable and elegant. My experience in this period has been rewarding and of total tranquility. Although I must say that the issue of garbage catches my attention because on weekends it comes together too much. I am also struck by the access of non-residents and the parking of bicycles next to the stairs to access my apartment with standing ovations is blocked by poorly parked bicycles. I would like the arrangements I requested for my apartment to be finalized. Thank you
Review From Modern Messagesubmitted by Sandra S. - |Recommended: YesThe Property Is Looking Goo... — The property is looking good and they are on top of maintenance request Im anxious to see what is next in upgrading Arrive in key west. The official is very professional and the AC repair gentleman is so pleasant